fe777 Privacy Policy —
How We Protect Your Personal Data

fe777 is Pakistan's premier online gaming platform, accessible at fe777.lat, offering casino games, live dealer tables, sports betting, fishing arcade games, and lottery products to eligible Pakistani players aged 21 and above. fe777 is operated by its parent operating company under an internationally recognised gaming licence.

For the purposes of this Privacy Policy, fe777 acts as the data controller in respect of personal data collected from Players and visitors to the fe777 platform. As data controller, fe777 determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

References to "fe777", "we", "us", or "our" throughout this Privacy Policy refer to the fe777 operating entity and its relevant affiliated entities involved in processing Player data in connection with the fe777 platform.

This Privacy Policy applies to all personal data collected by fe777 through the following channels:

• The fe777 website accessible at fe777.lat and all subdomains and pages thereof;
• The fe777 mobile application where available;
• Communications with fe777 customer support via live chat, email, or any other support channel;
• Account registration, verification, and ongoing account management processes;
• Payment deposits and withdrawal transactions processed through the fe777 PKR wallet;
• Participation in fe777 promotions, bonus programmes, tournaments, or loyalty schemes.

This Policy does not apply to third-party websites or services that may be linked to or from the fe777 platform. fe777 is not responsible for the privacy practices of those third parties and recommends that you review their respective privacy policies independently.

fe777 collects personal data across the following categories. We collect only what is necessary for the purposes described in Section 6 of this Policy.

fe777 collects personal data through the following methods:

• Direct Collection: Data you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, entering a promotion, or updating your profile settings;
• Automated Collection: Technical and usage data collected automatically when you access the fe777 platform, including IP address, device identifiers, session duration, pages visited, and game interactions — collected through server logs, cookies, and similar tracking technologies;
• Third-Party Sources: Where permitted by applicable law and consistent with the purposes described in this Policy, fe777 may receive data from identity verification providers (for KYC completion), payment processors (for transaction confirmation), and fraud prevention services (for account security screening);
• Public Sources: In limited circumstances, fe777 may verify information against publicly available data sources, including regulatory sanction lists and politically exposed persons databases, as required by anti-money laundering compliance obligations.

fe777 processes your personal data on the following legal bases, consistent with internationally recognised data protection principles applied under our gaming licence jurisdiction:

• Contractual Necessity: Processing required to perform our obligations under the fe777 Terms & Conditions, including account creation, payment processing, game provision, and withdrawal management;
• Legal Obligation: Processing required to comply with applicable law and gaming licence conditions, including Know Your Customer (KYC) identity verification, anti-money laundering (AML) screening, and age verification;
• Legitimate Interests: Processing necessary for fe777's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, customer support quality management, and analytics — provided that these interests do not override your fundamental privacy rights;
• Consent: Processing for optional purposes where you have given explicit, freely withdrawable consent — primarily marketing communications and optional personalisation features.

fe777 uses your personal data for the following specific purposes. We do not use personal data for purposes that are incompatible with those stated here without providing additional notice and, where required, obtaining further consent.

• Account Management: Creating, maintaining, and administering your fe777 account, including password reset, account recovery, and profile management;
• Identity Verification: Verifying your age (21+), identity, and eligibility to hold an fe777 account in compliance with gaming licence KYC requirements;
• Payment Processing: Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other approved payment methods;
• Gaming Services Delivery: Providing access to casino games, live dealer tables, sports betting, fishing arcade, and other fe777 Gaming Services;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, money laundering, account abuse, and other security threats;
• Responsible Gaming Compliance: Monitoring gaming patterns to identify problem gambling indicators, administering player-requested deposit limits and self-exclusion, and meeting responsible gaming obligations under fe777's international gaming licence;
• Customer Support: Responding to your queries, complaints, and requests through the fe777 support channels;
• Legal Compliance: Meeting applicable legal and regulatory obligations including AML, tax reporting, and gaming regulatory requirements;
• Marketing Communications (with consent): Sending promotional emails or SMS notifications about fe777 bonuses, new games, and platform updates where you have opted in to receive such communications;
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the fe777 platform experience, game selection, and payment processes.

fe777 does not sell your personal data to third parties. Data sharing is limited to the specific categories and purposes described below.

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — to process your PKR deposits and withdrawals. These providers receive only the transaction data necessary to execute the payment and are bound by their own regulatory obligations under Pakistan's State Bank regulations;
• Identity Verification Providers: Third-party KYC and age verification services contracted by fe777 to assist with CNIC verification and AML screening. These providers are contractually restricted from using your data for any purpose other than the verification services they provide to fe777;
• Game Providers: Licensed game software providers whose titles are hosted on the fe777 platform. Game providers receive anonymised or pseudonymised player identifiers for the purposes of game session management; they do not receive your full identity or payment data;
• Gaming Regulatory Authority: fe777's international gaming licence authority may require access to certain player data records for regulatory audit and compliance verification purposes;
• Fraud Prevention & Security Services: Third-party services used to detect and prevent fraud, account takeover, and money laundering — receiving technical identifiers and transaction patterns under strict data processing agreements;
• Legal Authorities: Where fe777 is legally required to disclose personal data to law enforcement, a court of competent jurisdiction, or a regulatory authority — fe777 will comply with such obligations while taking all reasonable steps to notify the affected Player where legally permissible to do so.

The fe777 platform uses cookies and similar tracking technologies to enable core platform functionality, improve the user experience, and analyse platform performance. Cookies are small data files placed on your device when you access fe777.

fe777 uses the following categories of cookies:

• Essential Cookies: Required for the basic operation of the fe777 platform, including session management, login state, security tokens, and game session continuity. These cookies cannot be disabled without affecting your ability to use fe777;
• Functional Cookies: Remember your platform preferences such as language selection, game lobby view, and responsible gaming settings. These cookies improve your experience but are not strictly essential;
• Analytics Cookies: Collect anonymised data about how Players navigate and use the fe777 platform to help us identify areas for improvement. Analytics data is aggregated and cannot be used to identify individual Players;
• Security Cookies: Help fe777 detect fraudulent activity, protect against account takeover, and identify unusual access patterns that may indicate a security threat.

fe777 does not use third-party advertising or retargeting cookies that would track your browsing behaviour across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies will impair fe777 platform functionality.

fe777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Active Account Data: Retained for the duration of your active fe777 account plus 7 years after account closure, consistent with anti-money laundering record-keeping requirements under internationally recognised gaming licence conditions;
• KYC and Identity Verification Documents: Retained for a minimum of 5 years from the date of verification or account closure (whichever is later), as required by AML compliance standards;
• Transaction and Financial Records: Retained for 7 years from the date of the relevant transaction, consistent with standard financial record-keeping requirements;
• Customer Support Communications: Retained for 3 years from the closure of the relevant support case;
• Marketing Consent Records: Retained for the duration of the consent plus 3 years following withdrawal of consent or account closure, to maintain evidence of consent history;
• Technical and Log Data: Retained for 12 months in active logs, with selected data archived for up to 36 months for security and fraud investigation purposes.

fe777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS 1.3): All data transmitted between your device and the fe777 platform is encrypted in transit using TLS 1.3, the current industry-leading standard;
• AES-256 Encryption at Rest: Sensitive data stored on fe777 systems — including identity documents and payment details — is encrypted at rest using AES-256;
• Access Controls: Access to Player personal data within fe777's internal systems is governed by role-based access controls, with access limited to personnel with a legitimate operational need;
• Two-Factor Authentication: Available for Player accounts and mandatory for fe777 internal system administrator access;
• Regular Security Audits: fe777 conducts periodic penetration testing and security audits by qualified third-party security professionals;
• Incident Response: fe777 maintains a documented data breach incident response plan with defined escalation procedures and regulatory notification timelines.

fe777 respects your rights over your personal data. The following rights are available to all fe777 Players. To exercise any of these rights, contact fe777 at [email protected] — we will respond within 30 days of receiving a valid request.

If you have reason to believe that a minor under the age of 21 has registered on or used the fe777 platform, please notify fe777 immediately at [email protected] so that we can take prompt corrective action. fe777 takes all reports of potential underage access seriously and investigates them as a priority matter.

Parents and guardians are encouraged to use parental control software to restrict minors' access to online gaming platforms. fe777 fully supports the use of such tools and recommends their use in any household where minors are present.

fe777 operates under an international gaming licence and may process or store certain categories of personal data on servers and systems located outside Pakistan. Where such international transfers occur, fe777 ensures that appropriate safeguards are in place to protect your data, consistent with recognised international data protection standards.

Safeguards for international data transfers include:

• Contractual data processing agreements with international service providers that incorporate recognised data protection clauses equivalent in effect to current best-practice international standards;
• Transfer only to jurisdictions that maintain adequate data protection frameworks under the operating laws of fe777's licence jurisdiction;
• Regular review of international data transfer arrangements to ensure continued adequacy of protections.

Your personal data will not be transferred to jurisdictions that do not offer an adequate level of protection without your explicit consent or a valid legal basis for the transfer under applicable data protection law.

fe777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.

Where changes are material — meaning they significantly affect how fe777 uses your personal data or your rights in relation to that data — fe777 will notify affected Players by email to their registered address and/or by prominent notice on the fe777 platform at least 14 days before the revised Policy takes effect. For minor clarifications or non-material changes, the updated Policy will simply be published on this page without individual prior notice.

Your continued use of the fe777 platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a material change to this Policy, you should exercise your right to close your account and request deletion of your personal data before the updated Policy takes effect.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by fe777, please contact our data protection team using the following details:

• Privacy & Data Protection Email: [email protected]
• Subject Line: Please use "Privacy Request — [Your Account Username]" for faster routing
• Response Time: fe777 aims to respond to all privacy-related enquiries within 5 business days and to complete formal data rights requests within 30 calendar days
• Language: Privacy requests can be submitted in English or Urdu

fe777 is committed to maintaining an open and transparent relationship with every Player regarding how their personal information is collected, used, and protected. We welcome any feedback on how we can improve our data protection practices and take all privacy concerns seriously, regardless of how they are raised.